This Cookie Policy explains how Patio Crest uses cookies and similar tracking technologies on https://patiocrest.shop. It outlines the types of cookies that may be used, their purposes, and how visitors can manage their preferences.
This policy should be read alongside our Privacy Policy and Terms of Service.
1. What Are Cookies?
Cookies are small text files stored on your computer, smartphone or other device when you visit a website.
They help websites function correctly, remember user preferences, maintain shopping sessions and provide information about website performance.
Cookies may be placed directly by our website or by third-party service providers that support its operation.
2. Types of Cookies We Use
Our website may use the following categories of cookies:
2.1 Essential Cookies
Essential cookies support the basic functionality and security of our online store.
They may be used to:
-
Maintain shopping cart contents.
-
Enable secure checkout functionality.
-
Remember active customer sessions.
-
Support account authentication.
-
Protect against fraudulent activity.
-
Maintain website security and stability.
Certain essential cookies are necessary for the website to operate properly.
2.2 Performance and Analytics Cookies
Analytics cookies help us understand how visitors interact with our website.
These cookies may collect information relating to:
-
Pages visited and browsing activity.
-
Time spent on individual pages.
-
Website traffic and visitor trends.
-
Technical errors and performance issues.
-
General device and browser information.
This information helps us evaluate website performance and identify opportunities for improvement.
2.3 Functional Cookies
Functional cookies allow our website to remember preferences and provide a more convenient browsing experience.
They may be used to remember:
-
Language or regional preferences.
-
Previously selected website settings.
-
Shopping preferences.
-
Customer account settings.
Disabling functional cookies may affect certain website features.
2.4 Advertising and Marketing Cookies
Where advertising and marketing technologies are enabled, cookies may be used to measure campaign performance and display relevant promotional content.
These technologies may help us:
-
Evaluate advertising effectiveness.
-
Understand interactions with promotional campaigns.
-
Measure conversions and website engagement.
-
Display relevant advertisements on supported platforms.
-
Limit repeated advertisements.
Marketing cookies are managed in accordance with applicable privacy requirements and consent preferences.
3. First-Party and Third-Party Cookies
Cookies used on our website may fall into two categories.
First-party cookies are set directly by patiocrest.shop and generally support essential website functions, customer preferences and shopping activities.
Third-party cookies may be placed by external service providers that support payment processing, analytics, advertising or other website functions.
Third-party providers may process information according to their own privacy and cookie policies.
4. How We Use Cookie Information
Information collected through cookies may be used to:
-
Ensure the website operates securely and efficiently.
-
Maintain shopping carts and customer sessions.
-
Improve navigation and website functionality.
-
Understand customer browsing patterns.
-
Monitor website performance and technical issues.
-
Measure the effectiveness of marketing activities.
-
Detect suspicious activity and prevent fraud.
We use cookie information only for relevant website operations and legitimate business purposes, subject to applicable legal requirements.
5. Managing Your Cookie Preferences
You can manage, restrict or delete cookies through your browser settings.
Most browsers allow you to:
-
View cookies stored on your device.
-
Block cookies from specific websites.
-
Delete existing cookies.
-
Restrict third-party cookies.
-
Receive notifications when cookies are placed.
Please note that disabling essential cookies may prevent certain website features, including shopping carts and checkout functions, from operating correctly.
Where a cookie preference management tool is available on our website, you may also use it to adjust your choices.
6. Cookie Retention
Cookies may remain on your device for different periods depending on their purpose.
Session Cookies: These are temporary cookies that generally expire when you close your browser or end your browsing session.
Persistent Cookies: These remain on your device for a specified period or until you delete them manually.
The duration of individual cookies depends on their functionality and the service provider responsible for setting them.
7. Third-Party Analytics and Advertising Services
Our website may integrate third-party tools to analyse visitor activity, measure advertising performance or improve website functionality.
Such services may use cookies, pixels or similar technologies to collect information about interactions with our website.
Where these services are used, information is handled in accordance with applicable privacy requirements and the relevant provider's policies.
Customers can manage certain tracking preferences through their browser settings or any available cookie consent controls.
8. Personal Information and Privacy
Some information collected through cookies may constitute personal information under applicable Australian privacy legislation.
Where relevant, such information is handled in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles and other applicable requirements.
For further details about how personal information is collected, used, stored and disclosed, please refer to our Privacy Policy.
9. Updates to This Cookie Policy
This Cookie Policy may be updated periodically to reflect changes in website functionality, tracking technologies, business operations or applicable legal requirements.
Any revised policy will be published on this page.
Visitors are encouraged to review this policy occasionally to remain informed about how cookies are used.
10. Contact Information
For questions regarding cookies, tracking technologies or privacy practices, please contact:
Patio Crest
Email: support@patiocrest.shop
Phone: +61 480 043 908
Website: https://patiocrest.shop
Business Address:
4 Macclesfield Road
Monbulk, VIC 3793
Australia
For privacy-related enquiries, email is the preferred contact method to ensure an accurate written record and efficient handling of requests.